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article-groups leadg-100 mb-8"><li class="le font-polysans-mono text-12 font-medium upperse trackg-12 text-blurple"><a class="hover:shadow-unrle-her" href="/tech">Tech</a><span class="px-6">/</span></li><li class="le font-polysans-mono text-12 font-medium upperse trackg-12 text-blurple"><a class="hover:shadow-unrle-her" href="/creators">Creators</a><span class="px-6">/</span></li><li class="le font-polysans-mono text-12 font-medium upperse trackg-12 text-blurple"><a class="hover:shadow-unrle-her" href="/twch">Twch</a></li></ul><h1 class="mb-28 hidn max-w-[900px] font-polysans text-45 font-bold leadg-100 selectn:bg-ankl-20 lg:block">Trans streamers are creatg the visibily Twch won’t give them</h1><span class="sticky-nav-trigger"></span><div class="flex flex-l lg:flex-row-reverse lg:jtify-end"><div class="flex-l lg:flex lg:ml-40"><div class="mb-24 grow"><h1 class="le font-polysans text-22 font-bold leadg-110 md:text-33 lg:hidn">Trans streamers are creatg the visibily Twch won’t give them</h1><span class="font-polysans text-22 font-light leadg-110 md:text-30 lg:block"><span class="text-blurple"> / </span><h2 class="le selectn:bg-ankl-20">‘We’re givg people a direct route to talk to those people who might be able to share a pot of view wh them’</h2></span></div><div><div class="mb-16 w-[200px] borr-t borr-gray-bd lg:hidn"></div><div class="mb-2 text-blurple [&>p>span:first-child]:text-gray-13 [&]:text-gray-13"><p class="duet--article--article-byle max-w-[550px] font-polysans text-12 leadg-120"><span>By</span> <span><span class="duet--article-byle-and"></span> <span class="font-medium"><a class="hover:shadow-unrle-her" href="/thors/jay-stello">Jay Castello</a></span></span></p></div><div class="duet--article--date-and-ments mb-12 font-polysans text-12 text-gray-5a"><time dateTime="2021-04-21T14:39:08.029Z" class="duet--article--timtamp font-polysans text-12"> <!-- -->Apr 21, 2021, 2:39 PM UTC</time><span class="mx-8 hidn md:le">|</span><button tle="Go to ments" 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style="box-sizg:borr-box;display:block;width:ial;height:ial;background:none;opacy:1;borr:0;marg:0;paddg:0;paddg-top:66.63636363636364%"></span><img alt="" siz="(max-width: 768px) lc(100vw - 100px), (max-width: 1180px) 700px, 600px" srcSet="(1020x680:1021x681):format(webp)/ 16w, (1020x680:1021x681):format(webp)/ 32w, (1020x680:1021x681):format(webp)/ 48w, (1020x680:1021x681):format(webp)/ 64w, (1020x680:1021x681):format(webp)/ 96w, (1020x680:1021x681):format(webp)/ 128w, (1020x680:1021x681):format(webp)/ 256w, (1020x680:1021x681):format(webp)/ 376w, (1020x680:1021x681):format(webp)/ 384w, (1020x680:1021x681):format(webp)/ 415w, (1020x680:1021x681):format(webp)/ 480w, (1020x680:1021x681):format(webp)/ 540w, (1020x680:1021x681):format(webp)/ 640w, (1020x680:1021x681):format(webp)/ 750w, (1020x680:1021x681):format(webp)/ 828w, (1020x680:1021x681):format(webp)/ 1080w, (1020x680:1021x681):format(webp)/ 1200w, (1020x680:1021x681):format(webp)/ 1440w, (1020x680:1021x681):format(webp)/ 1920w, (1020x680:1021x681):format(webp)/ 2048w, (1020x680:1021x681):format(webp)/ 2400w" src="(1020x680:1021x681):format(webp)/" dg="async" data-nimg="rponsive" style="posn:absolute;top:0;left:0;bottom:0;right:0;box-sizg:borr-box;paddg:0;borr:none;marg:to;display:block;width:0;height:0;m-width:100%;max-width:100%;m-height:100%;max-height:100%;object-f:ver"/></span><div class="duet--media--ptn pt-6 font-polysans-mono text-12 font-light leadg-130 trackg-1"> <ce class="duet--article--dangeroly-set-cms-markup le not-alic text-gray-63 dark:text-gray-bd [&>a:hover]:text-gray-63 [&>a:hover]:shadow-unrle-black dark:[&>a:hover]:text-gray-bd dark:[&>a:hover]:shadow-unrle-gray [&>a]:shadow-unrle-gray-63 dark:[&>a]:text-gray-bd dark:[&>a]:shadow-unrle-gray">Illtratn by Alex Castro / The Verge</ce></div></figure></div></div></div></div><div class="relative md:mx-to md:flex md:max-w-ntaer-md lg:max-w-none"><div class="duet--article--article-body-ponent-ntaer clearfix sm:ml-to md:ml-100 md:max-w-article-body lg:mx-100"><div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">“Inty shap what we want to share and what we want to broadst, [so] is part of our ntent,” says Yana Calou, PR director of Trans Lifele. The nonprof operat a peer support and crisis hotle and offers microgrants to trans and nonbary recipients. More recently, lnched <a href=">a streamg disvery tool lled Peer2Peer</a> that functns as a searchable directory. Broadsters n tag themselv tegori like “trans,” “Black,” or “lbian,” and viewers n search for the tags they want to see.</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">Wh Twch reluctant to allow inty-based taggg, margalized viewers’ abily to fd streamers and associated muni of people like them has been limed. But when a group of streamers approached Trans Lifele about hostg the webse they had created to facilate the nnectns, Calou says they thought was “a wonrful ia.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">“Havg [an inty-based] taggg system that ers nsent to provis both streamers and viewers wh the abily to have an experience that brgs them fort and nnectn and joy,” says Calou.</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">Project lead and creative director Steph Loehr saw the mand for this kd of service across years of Twch streamg herself. “Inty-based taggg is valuable,” she says. “Streamers of vulnerable mory muni are dog leral lifavg work on Twch every day by providg safe muni for others like them.” Front-end veloper Lucia Everblack has siar experience. “It really is life changg and potentially even life savg bee we’re givg people a direct route to talk to those people who might be able to share a pot of view wh them,” she says.</p></div><div class="duet--article--article-body-ponent clear-both block md:float-left md:mr-30 md:w-[320px] lg:-ml-100"><div class="duet--article--article-pullquote mb-20"><div class="mb-10 h-[22px] w-[65px] bg-ankl"></div><p class="duet--article--dangeroly-set-cms-markup relative bg-repeatg-l-dark bg-[length:1px_1.2em] pb-8 font-polysans text-28 font-medium leadg-120 trackg-1 selectn:bg-ankl-20 dark:bg-repeatg-l-light dark:text-whe dark:selectn:bg-blurple">“It’s a failure of ntent moratn.”</p></div></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">Peer2Peer targets gaps Twch’s own taggg system. The streamg pany removed the abily to create ctom muni, which clud inty-based tags, 2018, and streamers, cludg Loehr, have ntually asked for them to be restated, particularly <a href=">the abily to self-intify as trans</a>. Though streamers n tag themselv broadly as LGBTQIA+, trans streamers found that this left them wh rced visibily overall.</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">Harassment for margalized groups has long been an issue on Twch, but ’s a problem that n be migated part through visibily and muny. “What we had been hearg om Twch is that they removed the trans tag and other tags bee of harassment, but what we actually know as experts peer support is that when you have the abily to fd and nnect wh muny, you actually have much more rilience and support alg wh harassment,” says Calou. “Trans streamers are sayg ‘we’re gettg harassed anyway’… It’s a failure of ntent moratn and the abily to enforce their anti-harassment polici on their part.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">Peer2Peer helps to provi that muny several ways. Firstly, ’s worldwi, where Trans Lifele’s hotle is loted the US and Canada. It don’t require pickg up the phone, which may be unfortable for some. And of urse, ’s all virtual a time of a panmic. “You n’t go to a gay bar or a queer bar right now, right?” pots out Everblack. “Streamg has bee this really important space where people uld nnect…and I thk as we’ve lnched Peer2Peer we’ve really seen this huge crease people beg able to fd one another.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">“For on the hotle so many of our llers report that this is the first time that they’ve ever spoken to another trans person,” says Calou. “And so I thk…as a viewer beg able to fd other trans people on Twch to be able to watch and nnect wh as you’re qutng or g out, havg those kds of ntact n mean that that’s maybe the first time that people are really teractg wh another trans person.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">However, Peer2Peer isn’t only for trans ers. It also has tags relatg to racial inty, disabily, relign, and so on. Advisory board member Irene Niev has been central keepg the se as clive as possible. “A large issue that a lot of people have, pecially as people of lor or as Black people on Twch, is that ’s near impossible to fd other people unls you already have a pre-existg muny,” she says. “So a large part of the work that I do is specifilly centered around makg sure that we have as many voic beg amplified as possible.”</p></div><div class="duet--article--article-body-ponent clear-both block md:float-left md:mr-30 md:w-[320px] lg:-ml-100"><div class="duet--article--article-pullquote mb-20"><div class="mb-10 h-[22px] w-[65px] bg-ankl"></div><p class="duet--article--dangeroly-set-cms-markup relative bg-repeatg-l-dark bg-[length:1px_1.2em] pb-8 font-polysans text-28 font-medium leadg-120 trackg-1 selectn:bg-ankl-20 dark:bg-repeatg-l-light dark:text-whe dark:selectn:bg-blurple">“It’s near impossible to fd other people unls you already have a pre-existg muny.”</p></div></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">“Wh Twch specifilly, one of the issu that I personally have and that we’re tryg to divt away om wh P2P is only highlightg people durg events. [For example], only upliftg Black voic durg Black History Month,” Niev adds. “So when we do our outreach specifilly at P2P we’re jt tryg to anilly as possible make sure as many people are beg seen and reprented as possible.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">Everblack has also been foced on keepg the se accsible. “I’ll e a screenrear to read the ntent out and make sure that mak sense and that there isn’t rmatn that someone g a screen rear n’t reach,” she says as an example. Calou also emphasiz the nsent that’s baked to the platform. Streamers n opt and out of tags at will and unlist themselv entirely if they choose.</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">So far, the platform has spread almost entirely through word of mouth to almost 1,500 streamers. “I’m gonna cry,” Niev lghs when I ask her about the receptn. “We spent a year on this project…and the rponse has been mdblowg. So many amazg people sayg ‘I feel seen, I feel heard.’” Everblack was surprised to see so many people tweetg out screenshots of their profil. “[Streamers get] a thrill out of seeg their name and their channel and the tags that they assigned. It’s really rewardg to see that,” she says.</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">“There hasn’t been any negative feedback,” adds Niev. “There’s always a ncern that there’s gog to be discrimatory hate or there’s gog to be people who don’t necsarily see the value… but ’s jt been amazg.” Calou says that ’s gotten some Trans Lifele employe to watchg Twch who hadn’t known much about streamg before. “People were really surprised and felt like this is this credible place to disver and fd tertg people who share lived experience.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">As the se keeps growg, ’s also beg more robt. Everblack says that sce the team the se themselv, they’ve got “a bunch of ias for new featur.” Users have also been suggtg updat, cludg new tags, via s feedback system. “It’s so ol bee ’s ever evolvg,” says Niev. “It’s this rollg stone where started om a great place bee [we wanted] to have all of the tags be as clive as possible and as far reachg as possible, but ’s only gettg better bee people are able to ntribute to those tags themselv.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">She giv exampl such as the “aromantic” tag, which now has a uple dozen streamers listed unrneath . “When we add , people went on social media and said ‘I feel seen. I told [P2P] that I wanted to have reprented and… I go back and got accepted and I n e that.’ What’s so ol is that no tag don’t fulfill a purpose. They’re there so that people n feel reprented their inty,” Niev says.</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">All of the team members I spoke to also mentned that, as Peer2Peer grows, they hope might have a wir fluence, cludg on Twch self. “We’re hopg that Twch n e our webse as a reference for dog better themselv, and owng up to their moral rponsibily to empower, protect, and foster margalized streamers on their platform,” says Loehr. </p></div><div class="duet--article--article-body-ponent clear-both block md:float-left md:mr-30 md:w-[320px] lg:-ml-100"><div class="duet--article--article-pullquote mb-20"><div class="mb-10 h-[22px] w-[65px] bg-ankl"></div><p class="duet--article--dangeroly-set-cms-markup relative bg-repeatg-l-dark bg-[length:1px_1.2em] pb-8 font-polysans text-28 font-medium leadg-120 trackg-1 selectn:bg-ankl-20 dark:bg-repeatg-l-light dark:text-whe dark:selectn:bg-blurple">“Hopefully n be an example to the pany”</p></div></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">Niev says she hop the dtry will see why the service Peer2Peer provis is important and act acrdgly. “We want Twch to see this and be like ‘we should be dog this. Look how many people are gettg volved,’” she says. Everblack, meanwhile, not that she would be happy for the se to ntue as is, but if Twch <em>did</em> take notice, uld go one of two ways. “Maybe they hire ... and we build this out on their se for them, or at least act as nsultants for that. Or Twch jt steals the ia and one day we wake up and everythg we did and all of our hard work is nullified by Twch dog . I’m fe eher way really.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">“Hopefully n be an example to the pany that this is actually workg well for people,” adds Calou. “That this is what we want, and [that they uld be] listeng to muni about what they want stead of sayg what’s ‘actually’ bt for them.”</p></div><div class="duet--article--article-body-ponent"><p class="duet--article--dangeroly-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leadg-160 -trackg-1 selectn:bg-ankl-20 dark:text-whe dark:selectn:bg-blurple [&_a:hover]:shadow-highlight-ankl dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-unrle-black dark:[&_a]:shadow-unrle-whe">“In the meantime, feels really wonrful to be able to build somethg like this,” they say. “I thk particularly what this pots to is that if Twch isn’t gog to do this then trans people are figurg out other ways and g together. If we’re not gog to have a seat at the table we’re jt gog to build our own table.”</p></div></div><div class="mb-40 mt-30"><button class="duet--article--ments-button group le-flex h-40 w-full ems-center jtify-center round-[2px] borr-[1px] borr-solid borr-blurple font-polysans-mono text-11 font-light upperse trackg-12 text-blurple hover:bg-blurple hover:text-whe md:w-to md:px-30"><svg class="mr-10 le pt-2" width="12" height="14" fill="none" viewBox="0 0 12 12" stroke-width="1px" xmlns="><tle>Comments.