Francis & Gaye Jewellers Reviews | Read Ctomer Service Reviews of | 4 of 53

Contents:

• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS
• FRANCIS & GAYE JEWELLERS REVIEWS

FRANCIS & GAYE JEWELLERS REVIEWS

5-star90%4-star5%3-star2%2-star<1%1-star2%Sort:Sourcg a specific watchLookg for a specific watch, and on visg a uple of jewellers on the High St, they uldn't have been ls terted, so found Francis and Gaye onle (I am based South East) so uldn't go person. I bought two watch om Francis & Gaye this year (2023) and both buyg experienc have been exceptnal.

FRANCIS & GAYE JEWELLERS REVIEWS

Great work Cherri - Thank of experience: 06 April 2023Excellent serviceI bought a Haton watch om Francis and Gaye over the ter which stopped workg the warranty perd. Communitn was excellent, I was kept rmed of the progrs of the repair and the repaired watch was returned wh the advised time you Francis and Gaye om a very happy ctomer! Defely worth the journey to of experience: 29 June 2022Can't beat their ctomer serviceAll pani should aspire to Francis & Gaye standards.

Well done Francis & Gaye! I would remend you to of experience: 29 September 2021Manufacturer problem sorted very quickly wh no fsI bought a Brn watch om Francis and Gaye recently. Would fely e of experience: 20 Febary 2021Fantastic ctomer service received…Fantastic ctomer service received om the staff at Francis and Gaye Coventry.

Need to get sorted by 1st of November, e gog on holiday for 3 of experience: 19 October 2018Reply om Francis & Gaye Jewellers15 Jan 2019Good afternoon, I have checked through our rerds and have found no emails or voicemails regardg this matter. My partner recieved a very apologetic phone ll om a reprentative at Francis and Gaye today and they have thrown an extra gift to the value of £79.

FRANCIS & GAYE JEWELLERS REVIEWS

Thankyou for a great service and a great watch Francis & Gaye Jewellers! I will not be g Francis & Gaye aga for my jewelry of experience: 26 September 2017Grand Seiko GMTI was tendg to look at a particular watch when shops opened after "lockdown3".

Wre a review5-star90%4-star5%3-star2%2-star<1%1-star2%Sort:Sourcg a specific watchLookg for a specific watch, and on visg a uple of jewellers on the High St, they uldn't have been ls terted, so found Francis and Gaye onle (I am based South East) so uldn't go person. Great work Cherri - Thank of experience: April 06, 2023Excellent serviceI bought a Haton watch om Francis and Gaye over the ter which stopped workg the warranty perd. Defely worth the journey to of experience: June 29, 2022Can't beat their ctomer serviceAll pani should aspire to Francis & Gaye standards.

I would remend you to of experience: September 29, 2021Manufacturer problem sorted very quickly wh no fsI bought a Brn watch om Francis and Gaye recently.

FRANCIS & GAYE JEWELLERS REVIEWS

Would fely e of experience: Febary 20, 2021Fantastic ctomer service received…Fantastic ctomer service received om the staff at Francis and Gaye Coventry. Need to get sorted by 1st of November, e gog on holiday for 3 of experience: October 19, 2018Reply om Francis & Gaye JewellersJan 15, 2019Good afternoon, I have checked through our rerds and have found no emails or voicemails regardg this matter. I will not be g Francis & Gaye aga for my jewelry of experience: September 26, 2017Grand Seiko GMTI was tendg to look at a particular watch when shops opened after "lockdown3".

As is at least an hour's drive away om my home, I n't jt sort the matter out, pecially as I am workg all of experience: December 21, 2020Reply om Francis & Gaye JewellersMar 7, 2021Good eveng Mr MacKenzie, I am sorry we uld not provi the em at the time of purchase. Highly remend to all new of experience: October 08, 2017Lks of London braceletLovely Lks of London bracelet orred and received wh a few the pleased wh qualy of product and prompt of experience: November 02, 2017Can’t flt Francis & GayeCan’t flt Francis & Gaye. Would highly remend Francis &GayeDate of experience: Febary 03, 2018Orred a bracelet and was liveredOrred a bracelet and was livered wh betiful packagg well wh the given timle.

I will be orrg aga om Francis & Gaye of experience: September 27, 2017Poor ctomer service after son saved up and bought a watch om this jewellers. My son is very disappoted and I would not remend them as a place to buy om this of experience: December 06, 2021Reply om Francis & Gaye JewellersDec 6, 2021Good morng, I am sorry to hear you are experiencg issu wh your purchase. I will fely purchase my next watch om Francis & Gaye and remend them of experience: April 04, 2023Excellent serviceExcellent service at the Loughborough branch.

FRANCIS & GAYE JEWELLERS REVIEWS

Very of experience: May 19, 2021A* service and petive pricI orred 3 watch om Francis & Gaye wh no prev experience of their ctomer service, which all fairns is out of character for me.

FRANCIS & GAYE JEWELLERS REVIEWS

Had a slight issue wh wrong amount charged which was rectified stantly on ntactg Francis & Gaye of experience: March 02, 2018Very badThe se treated wh bad ctomers.. The rponse was not until two monthsDate of experience: March 15, 2019Reply om Francis & Gaye JewellersJun 12, 2019Good morng, I am sorry if you have had a bad experience wh .

We shipped the em wh 48 hours of receivg the orr and have offered a partial refund of your postage as a gture of you would like to discs further please do not hate to ntact me at regardsLee - Francis and Gaye JewellersSuper fast liverySuper fast livery, betiful watch, what more n I say.

FRANCIS & GAYE JEWELLERS REVIEWS

Francis & Gaye Jewellers are proud to be an official High Street Jewellers offerg exceptnal service wh stor loted Coventry and Leicter, we specialize fe Jewellery and Swiss watch om some of the most rpected brands available today cludg TAG Her, Long, Rado and Oris to name a few.

FRANCIS & GAYE JEWELLERS REVIEWS

Recently bought a watch om Francis and Gaye Jewellers. The pric they advertised onle where wrong of experience: September 07, 2021Reply om Francis & Gaye JewellersSep 10, 2021Hi Ben, I am aaid we had an issue wh pricg overnight on our U-boat range.

As soon as we noticed the error we issued a full refund and notified you of the you were still terted any of the UBoat range please ntact and we n offer you a plimentary disunt to hopefully get one of the stunng watch onto your regardsLee NaylorFrancis & Gaye JewellersBought a watch strap onleBought a watch strap onle. Ial Christmas prent for our of experience: December 18, 2015Watch purchaseI was lighted wh the service I received om Francis & Gaye. I would have no hatn remendg this firm to of experience: December 18, 2015A first time vis to Franc and Gaye (Jewellers), and the vis was well worthwhile.

I experience a great service wh Francis and Gaye om start to fish. I orred a Cizen watch for my partners Christmas, the watch, price and service was of experience: December 16, 2015Watch purchasePurchased a watch at a greatly rced price and was livered as promised wh no fs or any problems, would certaly shop wh Francis & Gaye the Jewellers of experience: December 15, 2015. I got back the famo, puter says no, we n only send a pre-paid label, but as you have already sent back to : "As mentned prevly, unfortunately, due to the system, we are unable to refund more than was paid on the orr"So the pany is n by the puters, not the other way, I assume the £15 is make or break for F&G, so when I bought the Grand Seiko SBGA467 I replaced the Sn wh, I went for a knowledgable pany, who were able to provi an sight to the betiful product I bought, not the jokers who told me to keep turng the crown, will bee English eventually ?Date of experience: March 09, 2022Reply om Francis & Gaye JewellersMar 11, 2022Good morng Adam, First, let me start by apologisg for the experience you received wh my pany.

FRANCIS & GAYE JEWELLERS REVIEWS

That is not what we are the bs to regards, Lee NaylorOffice ManagerCHERRI SEELEY IS EXCEPTIONALThis was the very FIRST time I have ed Francis and Gaye for any purchase and as a watch enthiast and llector I am very particular wh who I spend my hard earned money wh. Havg disvered this betiful Cas G-Shock Mudmaster GG-B100 I did my ual explorg onle to tablish who has the bt al (bee s NEVER the ACTUAL brand self which is still bizarre to me) and havg settled on Francis and Gaye all fairns I'd never heard of them nor ed their servic before so a quick thorough look through the reviews onle I cid to place my orr. This is the type of service that is missg the world om other retailers onle and face to face so on this basis I rate Cherri Seeley at Francis and Gaye as five star ⭐️⭐️⭐️⭐️⭐️EXCEPTIONAL.

FRANCIS & GAYE JEWELLERS REVIEWS

I would fely remend Francis & Gaye to iends. Date of experience: January 05, 2020Great Watch Great service and very …Great Watch Great service and very quick livery overall Excellent service Thank you, Francis & Gaye of experience: November 02, 2017.

FRANCIS & GAYE JEWELLERS REVIEWS

Expensive flty product, stead of replacement or refund given a cheap service and lied to over my reqet for replacement beg passed of time and money and your of experience: September 01, 2021Reply om Francis & Gaye JewellersSep. After pletg fance form succsfully, I then fd an email om Francis & Gaye statg that the price they offered (Higher than advertised) nnot be ed wh fance, wastg my time further; even though they accept fance around £300?‍♂️ This orr was for over £1500.

Purchased elsewhere of experience: November 19, 2019Reply om Francis & Gaye JewellersJan.

When I fally was able to afford (signifint savg was required on my part) and emailed my orr through, Francis & Gaye wouldn't honour this price, explag was a 'pricg error'... I feel extremely disappoted wh the manner of the service I received and thk strange that an tablished bs would chose to lose a ctomer for the sake of blaggg an extra 40 of experience: April 20, 2021Watch and Cufflk SetRecently saw a well priced watch and cufflks set on Francis and Gaye webse so cid to orr as a prent for my son after leavg Universy and startg his first proper job. I'm so of experience: July 08, 2022Reply om Francis & Gaye JewellersJul.

FRANCIS & GAYE JEWELLERS REVIEWS

I would buy om them aga and would remend Francis & Gaye of experience: Febary 02, 2018Unacceptable service and will be reportg to GarmI placed a pre-orr for a new Garm Mars 2 Adventurer watch which I paid for full, not a pos, based on beg told there were 2 watch g and I would be gettg one.

Francis & Gaye offer a very profsnal and efficient of experience: September 01, 2021Fantastic serviceI bought a Raymond Weil watch on Friday afternoon and received first post Saturday morng. As is at least an hour's drive away om my home, I n't jt sort the matter out, pecially as I am workg all of experience: December 21, 2020Reply om Francis & Gaye JewellersMar. My son is very disappoted and I would not remend them as a place to buy om this of experience: December 06, 2021Reply om Francis & Gaye JewellersDec.

Francis & Gaye were cheaper than their petors and did next day livery for £7 which saved my ban and even wh livery was cheaper than other stor. Expensive flty product, stead of replacement or refund given a cheap service and lied to over my reqet for replacement beg passed of time and money and your of experience: 01 September 2021Reply om Francis & Gaye Jewellers11 Sep 2021We have been ntact via email and phone regardg this the issue you have had wh your watch. Purchased elsewhere of experience: 19 November 2019Reply om Francis & Gaye Jewellers28 Jan 2020Good morng, We apologise for the recent buyg experience wh ourselv.

FRANCIS & GAYE JEWELLERS REVIEWS

I feel extremely disappoted wh the manner of the service I received and thk strange that an tablished bs would chose to lose a ctomer for the sake of blaggg an extra 40 of experience: 20 April 2021Watch and Cufflk SetRecently saw a well priced watch and cufflks set on Francis and Gaye webse so cid to orr as a prent for my son after leavg Universy and startg his first proper job. I'm so of experience: 08 July 2022Reply om Francis & Gaye Jewellers9 Jul 2022Good morng, I am sorry we uld not fulfil your orr time for the upg birthday. I would buy om them aga and would remend Francis & Gaye of experience: 02 Febary 2018Shockgly bad ctomer serviceShockgly bad ctomer service.

Francis & Gaye offer a very profsnal and efficient of experience: 01 September 2021Unacceptable service and will be reportg to GarmI placed a pre-orr for a new Garm Mars 2 Adventurer watch which I paid for full, not a pos, based on beg told there were 2 watch g and I would be gettg one. As is at least an hour's drive away om my home, I n't jt sort the matter out, pecially as I am workg all of experience: 21 December 2020Reply om Francis & Gaye Jewellers7 Mar 2021Good eveng Mr MacKenzie, I am sorry we uld not provi the em at the time of purchase. Highly remend to all new of experience: 08 October 2017Lks of London braceletLovely Lks of London bracelet orred and received wh a few the pleased wh qualy of product and prompt of experience: 02 November 2017Can’t flt Francis & GayeCan’t flt Francis & Gaye.

FRANCIS & GAYE JEWELLERS REVIEWS

Would highly remend Francis &GayeDate of experience: 03 Febary 2018Orred a bracelet and was liveredOrred a bracelet and was livered wh betiful packagg well wh the given timle.

I will be orrg aga om Francis & Gaye of experience: 27 September 2017. I will be orrg aga om Francis & Gaye of experience: September 27, 2017. Probably all Royal Mail's flt of experience: 04 Febary 2015Reply om Francis & Gaye Jewellers7 Feb 2015Thank you for choosg Francis & Gaye Jewellers and takg the time to give your feedback.

We did dispatch the next day g the livery method you selected durg checkout which was ee standard 1st Class livery untdown clock which is displayed on all of our product pag do state that for livery on the stated day requir next day livery to be selected at checkout, we apologise if this was not clear, we will take a look at and see if we n make more are happy to hear you were happy wh the watch spe not turng up when you expected kd regards, DarrenFrancis & Gaye JewellersPhone: 0800 977 4391Email: WatchService great, price great watch great n't say any moreDate of experience: 03 Febary 2015Watch experience wh Francis & Gaye was first class. Livered on time as promised 10 out of of experience: 16 January 2015Great serviceGreat price, fast livery, no problems, first class service, thank youDate of experience: 14 January 2015Marc Jabs Amy WatchOrr arrived as promised and the watch looks lovely but is a birthday gift for my of experience: 14 January 2015Excellent service om a "real" retailerRearched the em I wanted onle, through many webs, but the bt batn of price, service and ease of e was on the Francis & Gaye Jewellers webse. Date of experience: 12 January 2015Reply om Francis & Gaye Jewellers15 Jan 2015Hello you for choosg Francis & Gaye Jewellers, I will be sure to get our velopment guys to rrect this error on our webse, thank for potg this out to :) kd regards, DarrenFrancis & Gaye JewellersPhone: 0800 977 4391Email: 0255-01ePrice was great, kept rmed and fast livery.

FRANCIS & GAYE JEWELLERS REVIEWS

I will certaly be remendg Francis & Gaye to my iends and fay. I got back the famo, puter says no, we n only send a pre-paid label, but as you have already sent back to : "As mentned prevly, unfortunately, due to the system, we are unable to refund more than was paid on the orr"So the pany is n by the puters, not the other way, I assume the £15 is make or break for F&G, so when I bought the Grand Seiko SBGA467 I replaced the Sn wh, I went for a knowledgable pany, who were able to provi an sight to the betiful product I bought, not the jokers who told me to keep turng the crown, will bee English eventually ?Date of experience: 09 March 2022Reply om Francis & Gaye Jewellers11 Mar 2022Good morng Adam, First, let me start by apologisg for the experience you received wh my pany.

FRANCIS & GAYE JEWELLERS REVIEWS

My son is very disappoted and I would not remend them as a place to buy om this of experience: 06 December 2021Reply om Francis & Gaye Jewellers6 Dec 2021Good morng, I am sorry to hear you are experiencg issu wh your purchase. The pric they advertised onle where wrong of experience: 07 September 2021Reply om Francis & Gaye Jewellers10 Sep 2021Hi Ben, I am aaid we had an issue wh pricg overnight on our U-boat range.

FRANCIS & GAYE JEWELLERS REVIEWS

FRANCIS & GAYE JEWELLERS REVIEWS

FRANCIS & GAYE JEWELLERS REVIEWS

FRANCIS & GAYE JEWELLERS REVIEWS